1. Service Delivery
BidBionic LLC provides services such as bid writing, RFP consulting, and other related offerings. All services are delivered electronically, and timelines are agreed upon during the service agreement stage.
2. Delivery Times
Delivery times vary depending on the scope and complexity of the project. We work closely with you to set realistic deadlines and ensure timely delivery.
3. Cancellation and Refund Policy
You may request a cancellation within a specific period after payment. Refunds are subject to the terms outlined in your service agreement and depend on the completion status of the service.
4. Changes to Service Scope
If you need to modify the scope of the agreed-upon services, you must communicate these changes as soon as possible. Additional charges may apply for any changes that increase the scope or complexity of the work.
5. Customer Support
For any questions or concerns related to service delivery, please contact our support team at support@bidbionic.com.